This role operates as a key connection between the Vulcan Sales Team and the Customer Service Department to help optimize the shipping process to support both internal teams and customer satisfaction.

• • Monitor ope3n manifest board to assess opportunities for route optimization
  • Evaluate open orders based on customer due dates, shipping locations, and material readiness.
  • Research historical truck routes and shipments to identify load combinations and efficiencies
  • Notify the sales team of trucks assigned by the customer service department
  • Coordinate with inside sales and customers to confirm full truckload shipments
  • Retrieve and distribute mill or material test reports
  • Collaborate with the production and customer service teams to meet customer expectations
  • Track and follow up with customers who have delayed scheduling pickups
  • Work with sales and logistics to prevent bottlenecks or congestion due to unclaimed orders
  • Assist sales with order entry, quoting, and other requests
  • Provide acitionable reporting on trends and exceptions

• • Proficient computer skills (Excel, Word, and PowerPoint)
  • Accuracy and efficiency under pressure
  • Effective communication both in written and verbal form
  • Organized and ability to prioritize well.
  • Strong math and analytical skills
  • Ability to handle difficult customers with professionalism

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.